CASE STUDY ONE: A Pharmaceutical Products Manufacturer:
In June 2010, Steve Smith, CEO of Tec Labs, was anxious to get his company back on the growth path after three years of flat sales growth. Steve established the objective of doubling revenues within five years. His gut told him this could be done. His head told him that he didn’t know how to do it all by himself, but that if he engaged the rest of his company effectively, they could figure it out together.
Steve was getting worn out by the responsibility of identifying and resolving all the major company challenges on his own. Bioclaris® seemed like a good fit.
16 months later, Tec Labs is on track to double revenues in just three years, and the entire company is involved in continuing to generate new solutions and to execute. In fact, the rate of revenue growth is continuing to accelerate. Steve recently commented: “It is great for me, as CEO, to know that my employees will find the answers to any challenge.” Steve clearly sees an important component of his job now as creating the environment for employee involvement in solving the company’s challenges and supporting their efforts. Steve is much happier with his role and what is happening with his company.
Steve also said that as a result of this process, no matter how fast they grow, the culture at Tec Labs continues to strengthen as a “Top 100 Companies to Work for in Oregon” because all the employees are engaged in growing the company and continuing to increase its profitability.