We recently learned about a company situation we thought you might find helpful.

It concerns a major new product release for a small technology company that has been in existence for 5 years. The Chief Engineer kept delaying the Bill of Materials (BOM) due to technical concerns. The other executives in the company, not being as technical, felt they couldn’t force their Chief Engineer to release the BOM before he was ready. Delays piled on delays, and the release was now over a year late. The impact on the company was nearly fatal, and may still prove to be so. This situation is repeated far too often—not just with technical issues, but within any functional area of a company. It’s very difficult to influence what the experts in each area of a company consider appropriate.

From our perspective at Bioclaris, any situation like this one can be nipped in the bud very early without negative consequences if handled with appropriate expertise. That’s where Bioclaris comes in.

The first step, of course, is to recognize the situation as early as possible and to reframe it as a challenge for an appropriate group to address. The second important step to resolving the issue is that the group needs to have a method that enables them to meet and systematically generate new solutions for resolving the challenge, prioritize the best solution ideas, implement these ideas, and rapidly evaluate results in order to make appropriate adjustments.

It is very straightforward to make this activity transparent and non-threatening to the individual who is having the challenge. With the Bioclaris approach, every challenge is actually enjoyable to identify and resolve, for everyone in the company.